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Internal Knowledge

Give Your Team an AI Assistant for Internal Knowledge

Deploy a chatbot on your internal WordPress site that answers team questions about processes, policies, and procedures — trained on your own documentation. Capture tribal knowledge before it walks out the door.

No credit card required · Free plan available · 2-minute setup

THE PROBLEM

Sound familiar?

Documentation Buried in Pages

Your internal wiki has hundreds of articles. Employees can't find what they need and default to asking the same colleague who always knows. This "human search engine" problem means one or two knowledgeable employees become bottlenecks, spending hours each week answering the same internal questions.

Tribal Knowledge Problem

Critical processes live in people's heads, not documentation. When they're out sick or leave, institutional knowledge walks out the door. Every organization has undocumented workflows and exceptions that only certain people know, and losing that knowledge creates costly disruptions and errors.

New Hire Onboarding Drag

New employees ask dozens of questions that seasoned team members have to answer. Onboarding takes weeks because there's no self-serve option. Each new hire creates a temporary productivity drag on their team as colleagues pause their own work to answer routine questions about tools, policies, and processes.

SEE IT IN ACTION

See how it answers internal process questions

Sant Chat AI trains on your actual website content. It answers visitor questions accurately, captures leads, and works 24/7 — no scripting required.

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Sant Chat AI
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Hi! I'm your internal knowledge assistant. I can help with company policies, processes, tools, and more. What do you need?

What's the process for requesting PTO?

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To request PTO: 1) Log into BambooHR, 2) Click "Time Off" > "Request Time Off," 3) Select your PTO type (Vacation, Sick, Personal), 4) Choose your dates, 5) Add a note for your manager (optional), 6) Click Submit. Your manager receives an email notification and has 48 hours to approve.

How many PTO days do I have per year?

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PTO accrual depends on tenure: Year 1–2: 15 days, Year 3–5: 20 days, Year 6+: 25 days. PTO accrues monthly (e.g., 1.25 days/month for 15-day plan). Unused PTO rolls over up to 5 days per year. Check your BambooHR dashboard for your current balance.

Can I use PTO during my first 90 days?

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PTO begins accruing on your start date, but you can't use vacation PTO during the first 90 days. Sick days and personal days are available immediately. After 90 days, all accrued PTO becomes available. If you have questions about a specific situation, reach out to HR at hr@company.com.

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FEATURES

Everything you need, built in

AI Knowledge Base

Automatically trains on your actual website content via sitemap sync, so the chatbot gives accurate, site-specific answers instead of generic responses.

Teach Mode

Correct wrong answers directly from your dashboard. The AI learns from your corrections and never repeats the same mistake.

Auto Content Sync

Scheduled sitemap re-sync keeps your chatbot's knowledge base current. Update your site and the AI learns the changes automatically.

Chat Analytics

Track every conversation, visitor rating, and popular question. Understand what your audience is asking and optimize your content.

Help Articles Tab

Add FAQ and help content accessible from a dedicated tab in the widget. Visitors can browse answers without starting a conversation.

Full Customization

Match your brand perfectly with custom colors, themes, and design systems. Your chatbot looks like it was built just for your site.

FAQ

Common Questions

Yes. Sant Chat AI works on any WordPress installation, including password-protected intranets and internal sites. As long as the plugin can reach the Sant Chat API, the chatbot functions fully on private sites accessible only to your team. This makes it ideal for internal wikis, HR portals, IT knowledge bases, and any other internal WordPress site where employees need quick access to documented processes and policies.

When the chatbot can't answer a team question, an admin can add the correct answer via Teach Mode. This is powerful for capturing tribal knowledge — as experts correct the AI, institutional knowledge gets permanently stored and accessible to everyone. Over time, the chatbot becomes a living repository of your organization's collective knowledge, preserving critical information that would otherwise exist only in individual employees' heads.

With auto content sync, the chatbot re-crawls your internal site regularly. When you update the employee handbook, process documentation, or policy pages, the AI learns the changes automatically on the next sync. This ensures employees always receive current, accurate information about company policies, benefits, and procedures, even when documentation is updated frequently.

Unlock Your Team's Collective Knowledge

Deploy an AI assistant that answers team questions from your internal documentation — instantly.

Get Started Free

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